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Frequently Asked Questions

How do I order?

Go to 911ChefMeals.com to order. Click Order --> Meal Packs for a one time order or click Order --> Subscription Meal Selection to start an Auto-Renew Plan. We have Keto/Low Carb, Low Fat, and Paleo/Whole 30 meals available through both options.

What subscriptions are available?

Subscriptions are available for Low-Fat, Paleo/Whole30 and Keto/Low-Carb Plane. We offer 5, 6 or 7 day plans with the option to receive 1 or 2 meals a day. All meals are delivered at the same time.

Is it possible that the menu would change after it is posted?

Yes, the menu is subject to change. Vegetable substitutions may also be made according to availability.

Where do I pick up my meals?

Our main pick up location is 911 Nutrition at 1705 Hwy 59, Suite 9, Mandeville, LA 70448 between 10 AM and 4 PM each Saturday and Sunday or 8 AM to 5 PM Monday. Our other locations are Heroes Nutrition in Covington (Saturdays 9 AM - 1 PM), Beauty & the Beast in Slidell.

When are meals delivered?

On the Northshore your meals will be delivered between 4 and 9 PM each Sunday. Our ETA is 4-6 PM but that does not always happen. If you are not going to be home, leave an ice chest on your front porch and we will leave for you. Please let us know ahead of time if you are going to be doing this. If you are not home at scheduled time, a fee will be added in order to deliver again.

What are recommended heating instructions?

Heat on stovetop for a more savory nutritional experience.

Do you have allergies?

If you have allergies please be aware that our food is made in a facility where peanuts are processed.